Pet Move Delay Advice

We’ve got four steps to share with pet parents who experience a pet move delay or flight cancellation.

We’ve all seen videos of luggage and travelers piled up in airports because of: 

• Scheduling glitches.
• Severe weather.
• Labor shortages. 
• Mechanical failures. 

Pet moves are also delayed by:

• Temperature. Temperature regulations assure pet safety. Anything below 45 or above 85 degrees Fahrenheit (7 to 27 degrees Celsius) at origin, all transit points and the destination cause cancellations. 
• Space. When there are too many animals booked, airlines cancel or reschedule pet flights. It’s similar to bumping people from overbooked flights.
• Destination limits. Pet import departments at popular destinations are fully booked during much of the year. 

When people on airplanes are delayed or cancelled, so are pets. Sometimes even more so because there is less space for pets.

If your pet move manager tells you your pet move is delayed or the flight canceled:

• Prepare to adapt to a new itinerary, airline change or new pick-up and arrival arrangements.
• Understand that a supplemental health certificate or a new international health certificate may be required if the move is delayed beyond the original health certificate expiration.
• Watch your email or overnight mail for updated pet export and import papers if needed. Put them in your carry-on. 
• Follow all instructions prepared by your pet move manager.

“At Air Animal we’re really good at what we do. We know all the airline regulations for pets. We know all the pet import rules for countries around the world. But we can’t control the weather, and we don’t fly the planes,” says Walter M. Woolf, owner and founding veterinarian of Air Animal Pet Movers. “If a pet move is delayed or flights canceled, we work hard implementing Plan B, C or D.”

Air Animal has helped more than 50,000 families move their 110,000 furry, feathered and scaly pets around the globe since 1977. Air Animal is an appointed and endorsed IATA air cargo sales agency working with all airlines that move animals. They are an Indirect Air Carrier cleared by the U.S. Transportation Security Administration for tendering live animals to airlines.

Benny relocated from Sao Paulo, Brazil to St. Paul, MN

Weather Delays Happen

Weather Delays Happen—Even for Pets—Tips to Weather the Storms.  2023 has been peppered with weather-related airline delays so far. Pet parents traveling with their pets in the passenger cabin and pets relocating to their new homes in temperature-controlled air cargo areas can be delayed by weather.

“Generally, pets under 22 pounds (10 kgs.) may travel in the passenger cabin. Larger pets travel in air cargo,” advised Walter M. Woolf, VMD, founder and CEO of Air Animal Pet Movers. “Many U.S. and international airlines only accept pets for air cargo transport when air temperatures are between 45 and 85 degrees Fahrenheit (7 to 27 degrees Celsius) at origin, all transit points and the destination. These regulations assure pet safety.”

As a result, airlines cancel flights when temperatures along the route are below or above this window. If that happens. Air Animal’s team works with their clients and the airlines to re-book flights. As with delayed flights for people, out-of-pocket expenses may be required.”

Blizzards, cold snaps, storms and heat waves can cause havoc with carefully planned and anticipated pet moves. “We do all we can to plan ahead, but piloting the planes and controlling the weather are beyond our service package.”

Weather Delay Tips

Passenger Cabin

• When traveling with a pet in the passenger cabin, reduce food intake the day before travel.
• Bring along a collapsible water bowl and a small bag of the pet’s favorite treats along with a leash.
• Offer water often between flights and treats sparingly to avoid messes in the flight kennel.
• Research locations for all Service Animal Relief Areas in each airport along the route.

Air Cargo

• For pets traveling air cargo, reduce food intake the day before travel.
• Freeze water in the flight kennel bowls and add them to the kennel at air cargo.
• Add a T-shirt used by the pet’s favorite person or small comfort blanket to the kennel.
• Add cut up newsprint or newspapers to pad the kennel and help absorb accidents.
• Pack a small bag of the pet’s favorite treats in the human’s carry-on to treat the pet for entering the kennel and to say hi at the destination.

Pets and flight kennels are not always clean when they arrive after long flights or weather delays. A quick, pre-planned trip to a local groomer is a good idea for longer post-flight car trips. We have more quick links for pet parents moving or traveling with their pets for the first time.

Pet Moving Made Easy® is our passion, our focus and our promise to you. Our pet move managers know the drill, the routine and use their experience to de-stress thousands of pet moves every year.

Dr. Woolf tenders a weimaraner at Tampa International Airport.

Rescuing Peppi and Mom After Hurricane Ian

A man called Air Animal on Oct. 1 the day after Hurricane Ian tore through southwest Florida. He said he used Google to find help for his mother and her pet. Could we help his mother and her Yorkie board a flight to his home in Maryland the following day?

Karin lost her Ft. Myers home, her new car and everything to Hurricane Ian’s storm surge. She and her six-year-old Yorkie, Peppi, survived. They were found by local law enforcement wandering the streets seeking assistance after the storm. Getting Peppi on the airplane with Karin would take some doing. Peppi’s health records were destroyed when the veterinary practice washed away.

Melissa Salazar, one of Air Animal’s dedicated pet move managers, accepted the challenge. “When I got the call, I just knew we had to help her and Peppi,” she said. 

Melissa scheduled Peppi for a Saturday morning pet health certificate appointment at Air Animal’s Tampa office. Peppi received a new rabies vaccination and interstate health certificate along with a soft-sided travel carrier. All of Air Animal’s services were provided free of charge.

Karin and Peppi boarded their flight on time reuniting her with her son.

Ft. Myers Beach after Hurricane Ian

Still No Evidence That Pets Spread COVID

In late July, the first dog to test positive for a COVID-19 infection in the United State died. The veterinarians who reviewed the dog’s records say the likely cause of death was a cancer called lymphoma which was not diagnosed until after the dog died.

Dr. John Howe, president of the American Veterinary Medical Association, appeared on WNBC-TV (New York City) and said, “It’s extremely unlikely that a pet is going to get COVID-19.” 

Pets are highly unlikely to transmit the virus to people even if it gets on their skin or fur, according to the Mayo Clinic. Mayo and the AVMA advise against using disinfectants, alcohol or hydrogen peroxide on pets. They also advise there is no reason to cover pets’ faces.

People with COVID-19 may spread the virus to animals. The U.S. Centers for Disease Control recommends that pet owners who are sick limit their interactions with their pets.

Summer Temps Can Restrict Pet Moves

Many airlines halt pet moves during the hottest months of the year to keep pets safe.

Generally, pet moves may be restricted April through October in the Northern Hemisphere and October through March in the Southern Hemisphere. That means pets can’t fly if the ground temperature at the departure or destination is higher than 80 to 85 degrees Fahrenheit depending upon the breed and the airline. Our pet move managers create safe plans to move pet pals. Nothing is impossible. Sometimes it just takes a bit of time and a lot of creativity.

For your convenience our online request for proposal is available anytime 24/7. No need to call. When you submit a request, you'll hear from your assigned pet move manager in a timely manner based upon the move date you select.

Pets Are Moving: 10 New COVID-19 Pet Moving FAQs

Your Global Pet Moving Situation Report

The truth be told, isn't the statement "we're all in this together" valid and correct?

Let's be honest with each other and work together. Please consider your dedicated, resourceful pet move manager and Air Animal as your pet move advocates.To learn more about the best way to begin your pet move, please watch the video on our home page.

In spite of daily challenges outside our control such as cancelled passenger reservations and flights, courier delays, cancelled air cargo bookings, USDA staffing issues, limited air cargo capacity, change of aircraft…we will get your pet to your new home. We are professional. We are experienced. And we are committed to transporting your pet safely.

Thank you for the confidence you have placed in your pet move manager and Air Animal, your pet’s best friend when relocating. Pet Moving Made Easy ® is our focus, our passion, our promise and your peace of mind.  Always has been, always will be.

Walter M. Woolf, VMD, President & CEO

July 2020 Tampa, Florida 

10 New COVID-19 Pet Moving FAQs

1. What safety and sanitary precautions are being taken at the air cargo facilities to ensure my pet won’t catch COVID-19?

Airlines and Air Animal’s global network of trusted service partners use cleaning, social distancing, masks and gloves as recommended by public health officials in their regions. See question 3 for additional information.

2. How do I coordinate my travels with my pet’s travels if I have to be quarantined for 14 days post flight and travel? 

In this case we recommend booking a VIP door-to-door move so your pet can be delivered to your door and transferred to you using social distancing precautions, masks and gloves. If you move ahead of your pet we can arrange professional pet care at origin or destination and your pet can join you when your quarantine is over.

3. Can my pet get COVID-19 from another pet?

Unlikely. Based on the limited information available, the risk of animals spreading the virus to each other and people is considered low. COVID-19 infections have been reported in a small number of animals around the world that had close contact with a person sick with COVID-19. At this time, routine testing of animals is not recommended by the U.S. Department of Agriculture and the Centers for Disease Control. 

4. Are airlines, air cargo services and airports reopening for pet flights?

Air Animal’s dedicated and experienced team of pet move managers moved over 100 pets March through May during the COVID-19 world health crisis. We’re moving more pets every week as airlines begin to accept pet flight bookings to many of the world’s major destinations . We strongly recommend contacting us early giving us time to review your pet’s vaccinations and be ready for when a flight becomes available. Airlines are resuming flight schedules to major destinations gradually.

5. Online flight schedules do not list the airlines air cargo freighter fleet.

Correct. That’s why working with experienced pet movers at Air Animal makes your move easier because they can see those schedules and they manage logistical details like this for you.

6. What happens if my pet’s flight is cancelled?

When a flight is cancelled, all booked air cargo shipments cancel--including your pet’s booking. Similar to passenger reservations, an air cargo booking is not a guarantee of a flight. When a pet’s flight cancels, Air Animal’s experienced pet move managers and our global network of trusted service partners will implement a back-up plan. If needed they will offer additional solutions to relocate your beloved pet on the next suitable transport.

7. Can you arrange for my pet to fly on my flight? I see online a flight is available; why are you telling me my pet cannot be on my flight?  

Airlines decide if pets may fly on specific flights and how many may fly. Sometimes this is based on overall weight of the plane and sometimes it’s based on the size of the pet travel kennel. During the summer, some airlines stop pet flights when air temperatures at origin and destination climb above 80 degrees Fahrenheit. For U.S. moves, ground transport may be the only option available. That’s why working with experienced pet movers at Air Animal makes your move easier. They manage details like this for you.

8. My pet is small and traveling in the cabin with me. My flight was cancelled and my pet’s travel certificate will expire before my flight is re-scheduled. Do I receive an automatic credit or will you work with me to re-issue the international travel certificate? 

It’s our pleasure to work with you creating the correct travel documents for your pet. Every case is different. Please contact our pet export document office.

9. Is cross county ground transport safe? What is the difference between “solo ground transport” and “shared ground transport?   

Ground transportation in the U.S. is a safe option for your pet. A solo ride is just that. Pets from one family are in the vehicle. During shared rides, several pets share the journey and are dropped off at various points along the way. All rides follow COVID-19 cleaning and safety protocols.

10. Will my pet have adequate water to drink while being transported? How do you avoid the water being spilled while in transit? 

Before the move, you’ll receive instructions for keeping your pet comfortable in the travel kennel. We recommend filling the water bowls with water and freezing them. This ensures your pet will have plenty of water as the ice melts.

Air Animal Closed for U.S. Memorial Day Holiday, New Hours May 26

Air Animal will be closed on Monday, May 25 for the Memorial Day holiday which honors the lives of U.S. armed forces who have died in service to our country. We will open Tuesday, May 26 at 9:30 a.m. ET.

Worldwide, passenger airlines are slowly increasing the number of flights for pet air cargo to major destinations, and we are beginning to book pet moves. Our staff continue to work from home and are available to serve you 9:30 a.m. to 4:30 p.m. ET, Monday through Friday.

Please stay in touch with Air Animal through our web site. You may also want to review our FAQ about Pet Moving During COVID Closures . We appreciate your patience. Our thoughts are with you and your family as we all work to stay safe and healthy through this worldwide health crisis.

Tampa

4120 W Cypress Street

Tampa,FL 33607

(813)-879-3210

(800)635-3448

Orlando

5796 Hoffner Avenue #603

Orlando, FL 32822

(407)985-4674

Moving Pets by Ground during COVID

Air Animal’s dedicated pet move managers are providing clients with custom pet ground transport solutions for their pets because many of the world’s passenger airlines are not accepting pet air cargo bookings. 

The “Wicket Mischief” ground transport move from New Haven, CT to Redmond, WA was one for the books according to pet move manager Jessica de la Nuez.

“Mischief’s Mom warned me that the cat was feisty. And she really was. She only calmed down if her brother, a big German shepherd named Wicket was right next to her. They left Mar. 19, made good time on their private van ride and arrived Apr. 2,” Jessica said.

Ground transporters text photos and updates to pet owners from the road. Mischief wanted to stay in her travel kennel while Wicket had a blast playing ball.

“A significant number of these moves are corporate relocations using our experienced and licensed pet ground transport network both in the U.S. and in Europe,” said Dr. Walter M. Woolf, veterinarian and Air Animal founder.

Polka’s 974-kilometer move from Hungary to Switzerland would normally take 10 hours on the M1 highway. The peppy female border collie-shepherd mix boarded her private van on Tuesday, April 7. According to Jessica Nickler, Polka’s pet move manger, the van was stopped 15 times by authorities who reviewed all the essential service, veterinary and customs papers before allowing the van to drive on. The COVID stops and extra comfort stops for Polka added two days to the trip.

Polka’s mom, Meli, emailed Jessica some photos when her fur baby arrived. “Polka arrived after an adventurous and long journey, and upon arrival she seemed to be tired and puzzled. She did not even recognize me at the very first moment, just after she sniffed me. After stepping to the apartment and seeing her favorite ball, she began to open up in a rapid way. Our walk at the river helped a lot, too. The walk was followed by a bath and a dinner, so now she sleeps contentedly. She will be my same little pup after one to two days.”

Our website has more information about moving pets by ground in the U.S. or in Europe.

“We’ll continue working through our global network of trusted service partners, to reunite owners with their beloved pets during this health crisis. And we’ll begin scheduling pet air cargo moves when the airlines resume pet cargo flights. Everything is possible, it just sometimes takes large dashes of inventiveness and longer timelines to make it happen,” Woolf said.

Our priority is the wellbeing of our customers, our employees and your pets entrusted to our care during these challenging times. We’re operating remotely from our homes to protect our employees and serve our customers. Temporarily, our hours of operation are 10 a.m. to 4 p.m. ET Monday through Friday. Please stay in touch with Air Animal through the web site where Live Chat is available. You may also want to review our FAQ about Pet Moving During COVID Closures. We appreciate your patience. Our thoughts are with you and your family as we all work to stay safe and healthy through this worldwide health crisis.

Tampa
4120 W Cypress Street
Tampa, FL 33607
(813)-879-3210
(800) 635-3448

Orlando
5796 Hoffner Avenue #603
Orlando, FL 32822
(407) 985-4674
(844) 632-7930

COVID-19 Pet Moving FAQ

I’m relocating soon. Will I be able to move my pet in April, May or June?Many of the world’s passenger airlines (Air Animals carriers) are not accepting pet air cargo bookings, owing to markedly fewer flights. The passenger airlines will restore passenger service first, followed by pet air cargo bookings later.

What happens if my pet’s air cargo booking and/or its flight is cancelled?
The disruption across the world caused by the spread of the COVID-19 virus has affected everyone and everything in our world. Deaths, illness, workplace changes, working from home, layoffs, furloughs, and global supply chain alterations are many effects of the viral pandemic.

When a passenger flight is cancelled for any reason, any booked air cargo shipments cancel, including your pets booking. Similar to a passenger reservation, an air cargo booking is not a guarantee of a flight.

Air Animal’s dedicated pet move managers who you are working with (or you choose to employ) along with our 43 + years of pet moving & air cargo experience and our global network of trusted service partners, will provide you with custom logistics solutions to reunite you with your beloved pets.

Will my pet be able to accompany me in the passenger compartment of my light, rather than as an air cargo shipment?
Pets flying as “cabin baggage” on your international flight are controlled by the rules & regulations of your relocation destination country, as well as the passenger airlines acceptance policies.

When will global pet transportation and its supply chain return to pre-COVID-19 availability?
The truth be told, Air Animal does not know. We are cautiously optimistic of the return of airline flights and air cargo capacities trough the 2nd quarter (April, May, June) and into the 3rd quarter (July, August, September)

Why does information on my pet’s air cargo transport change continuously and frequently at the last minute. 
COVID-19 is an emerging virus with pandemic (global) spread. Advisories from WHO, the CDC, the USDA and many entities across the globe, learning more and more each day, results in continual updates to governments, airlines, freight forwarders, and pet transport companies.

Should I have contact with my pet(s) if I have been diagnosed as COVID-19 positive?
If you been diagnosed as COVID-19 positive or have suggestive symptoms, CDC has posted guidelines for you to follow.

I recently received an e mail allegedly from CDC explaining how I can rescue a dog from “quarantine." How should I respond?
 Please, Do NOT respond to imposters, scam artists, and bogus persons who are praying on both your emotions and your pocketbooks. You’ve heard this before…should you NOT know the sender, do not reply. Be Internet safe.

I’m thinking of purchasing and/or adopting a pet from another state or another country.  Is Air Animal able to assist me in the transport of my purchase and/or adoption?
While buying or rescuing a pet online sounds great, getting the pet to you is not inexpensive. Transport capacity for adopted pets is limited during the COVID-19 lock down. You might consider these options.

Our priority is the wellbeing of our clients, our employees and your pets entrusted to our care during these challenging times. We’re operating remotely from our homes to protect our employees and serve our clients. Temporarily, our hours of operation are 10 a.m. to 4 p.m. ET Monday through Friday. Please stay in touch with Air Animal through the web site where Live Chat is available. We appreciate your patience. Our thoughts are with you and your family as we all work to stay safe and healthy through this worldwide health crisis.

Please note should you have relocated, are living in your relocation destination country, and have left your pet with a co-worker, family member, friend, veterinary practice, pet care facility, etc.. You do not have to be present in the origin country to originate the pet’s air cargo shipment.
Air Animal’s 43 + years of pet moving experience and its IATA air cargo appointment and endorsement since 1989 will be of benefit to you and your pet as we work together in the safe, humane and professional transport of your four-legged family member.

Tampa
4120 W Cypress Street
Tampa, FL 33607
(813)-879-3210
(800) 635-3448

Orlando
5796 Hoffner Avenue #603
Orlando, FL 32822
(407) 985-4674
(844) 632-7930

Transport Capacity Limited for Purchased and Adopted Pets During COVID Crisis

Millions are staying safe at home across the United States and spending lots of time on social media staying connected with family and friends. Then, those ads tugging heart strings slowly roll through the feed. “Puppies for Sale.” “Cute Kittens!” “Perfect Pets for Adoption.” While buying or rescuing a pet online sounds great, getting the pet to you is not inexpensive.

Airline cargo capacity for pet transport is very limited now. Flying small pets in the passenger cabin is only permitted when pets have health certificates and are accompanied by paying passengers. Ground transport over long distances is expensive. The air or ground transportation costs to bring that purchased or rescued pet home can exceed the cost of the animal.

Specific breeds of dogs, cats and birds may not fly on many major passenger airlines. The restrictions usually ban mushy-faced pets and those with known breathing issues. Check the airline websites for "banned pet breeds" to see their specific rules.

Local Humane Society shelters are essential services to the community and are open. Meet and fall in love with your next pet only a short car ride away. Or find a local AKC-registered breeder.

We’re answering all inquiries and accepting online requests or personalized pet moving proposals. When airlines begin accepting bookings for our furry, feathered and scaled friends we will email updated proposals to all those who have inquired. We are cautiously optimistic that passenger airline cargo capacities will gradually improve late in the second and through the third quarter.

We are committed to working with you to help you through these extraordinary times. Air Animal is open. Please stay in touch. Our dedicated pet move managers in Tampa and Orlando are working from home and ready to speak with you Monday through Friday, 10 a.m. to 4 p.m. EDT. Our thoughts are with you and your family as we all work to stay safe and healthy through this worldwide health crisis.

Tampa
4120 W Cypress Street
Tampa, FL 33607
(813)-879-3210
(800) 635-3448

Orlando
5796 Hoffner Avenue #603
Orlando, FL 32822
(407) 985-4674
(844) 632-7930
www.airanimal.com

COVID 19 Affecting Airlines, Pet Moves

Phone, Internet and LiveChat inquiries about pet moves have continued to increase at Air Animal Pet Movers even as COVID 19 spreads around the globe. Some national borders are closing and shutting down commercial airline routes. Widespread shelter-in-place orders are further cutting passenger demand. Many airlines have announced pet flight booking stoppages.

This affects Air Animal clients because we move pets using air cargo space on scheduled passenger airlines. The airline changes severely limit our ability to relocate pets until commercial air carriers return to regular schedules.

We’re answering all inquiries and accepting online requests for personalized pet moving proposals. When airlines begin accepting bookings for our furry, feathered and scaled friends we will email updated proposals to all those who have inquired. We are cautiously optimistic that passenger airline cargo capacities will gradually improve late in the second and through the third quarter.

We are committed to working with you to help you through these extraordinary times. Air Animal is open. Please stay in touch. Our dedicated pet move managers in Tampa and Orlando are working from home and ready to speak with you Monday through Friday, 10 a.m. to 4 p.m. EDT. Our thoughts are with you and your family as we all work to stay safe and healthy through this worldwide health crisis.

Tampa
4120 W Cypress Street
Tampa, FL 33607
(813) 879-3210
(800) 635-3448

Orlando
5796 Hoffner Avenue #603
Orlando, FL 32822
(407) 985-4674
(844) 632-7930

COVID 19 Disrupting Pet Moving Supply Chain

(Tampa, FL—Mar. 17, 2020) — The COVID 19 pandemic spreading around the world is disrupting mobility.

“Air Animal and its global network of trusted pet moving providers are being besieged with numerous requests for U.S. and global pet relocation services. Airlines have dramatically reduced passenger and cargo flights, significantly limiting our ability to move pets from all origins and to all destinations,” said Walter M. Woolf, VMD, founder and CEO of Air Animal Pet Movers.

“We remain cautiously optimistic that airline passenger and cargo capacities will gradually improve in the second quarter.” Families relocating with their pets may speak with an Air Animal pet move client care representative in Tampa or Orlando about their options Monday through Friday, 8 a.m. to 5 p.m. EDT.

 

"What social distancing?"

Cameo and Shade relocated to Germany in December 2019.

Fake Puppies in the Browser Window

It’s the gift-giving season, and many put a new pet on their holiday wish lists. We buy everything from clothing to furniture on the Internet, so perhaps it’s natural to search online for a pet. Sadly, it’s often the set-up for cybercrime. The Internet is full of imitators and fraudsters offering cheap Siberian husky puppies, Yorkies, bulldogs, Capuchin monkeys, parrots and other “boutique” animals. "Don’t be fooled by pet scams!" urges said Walter Woolf, VMD, owner of Air Animal Pet Movers, one of the six founders of the International Pet and Animal Transportation Association.

A quick online search for online puppy scams returns hundreds of warnings from the IPATA, the ASPCA, the Better Business Bureau and others. They warn online pet scams are increasing “at an alarming rate.”

After you wire the money or send those Amazon gift cards to buy the fake doggies in the window, the scammer asks for more money for refundable insurance, special flight kennels, permits, veterinary testing. Caveat emptor.

“These cyber criminals steal the identities of reputable breeders and pet shippers to appeal to your soft side and steal your money,” said Woolf.

"To buy a pet, talk with the actual breeder. Get to know them. Visit the breeder. Ask questions. Ask for a minimum of three satisfied customer phone numbers and call them. A cyber pet seller will never share the name of the breeder or a telephone contact number," Woolf warned.

Best bets to buy a pet: 
1. Don’t hurry. Thoroughly check their references and reviews. 
2. Get complete details on the proposed shipping company moving your new pet and call them to confirm that they know and work with the breeder before sending money. 
3. Analyze the pet seller’s website. Scammers are known to illegally copy legitimate websites. 
4. The U.S. Department of Agriculture requires licensing or registration for every breeder, dealer, pet transporter or carrier. Check their registration with the USDA. 
5. The American Kennel Club hosts an online source for reputable AKC-registered breeders at marketplace.akc.org. Having “AKC” in the email address or website name does not guarantee the breeder is an AKC breeder.

There are ways pet lovers can effectively fight back if they have been scammed. Contact any of the following agencies to identify and report pet fraud. There are no free puppies or free lunches. 

• http://www.airanimal.com/dontbefooled.cfm
• http://www.scamwarners.com

PCS Pet Cargo Available from Guam

If your pet is in Guam, you may be able to book a special air cargo flight departing Guam on Nov. 15 for Honolulu. They're accepting pets! Please call Cathy Jenns today (U.S. 800-635-3448 or 813-367-8860) to inquire and request a personalize pet moving proposal.

There are no crate or breed restrictions for the Guam to Honolulu portion of your pet's relocation. When pets arrive in Honolulu, we'll move them to various ports in the U.S. working through the heat, breed and crate restrictions with you. Rates are based on crate size and final destination. Boarding, if required, will be extra.

Thank you for your service and for trusting us to move your best friend,

Air Animal Pet Moving Team

Video Tip of the Month: Corporate Relo

How do companies handle pet relocation as part of their global mobility programs? Ignoring pets can be a deal-breaker for employees who consider their pets as family members. In our experience about 50 percent of companies provide pet relocation benefits for dogs and cats.

Bodhi's pet parent was relocated across the country by his company. Ask about your company's pet relocation benefits if you are offered a transfer. LEARN MORE

At Your Service

We've moved over 100,000 pets all over the globe and we've learned a thing or two about services that reduce stress for Fortune 500 employees, service members with PCS orders and families. That's why we offer a menu of concierge services that fits every family and every move.

Our concierge services include streamlined health certificates. Perfect for pets who are small enough to travel in cabin. Check out our U.S. Customs clearance, airport concierge and mobile app. We also build custom and kennel extensions for pets we move across the U.S. or around the globe. Foxy posed with her extended travel kennel before her flight to Singapore.

LEARN MORE

Pet Moving Made Easy® VIP to Budget Book & Fly

Pet Moving Made Easy® is our passion and our promise to you. You may not know that digging the details is in our DNA. Everyone on our pet moving team is a logistics expert at heart. We back them up with an extensive client service system and a new mobile app.

Every client gets to know their pet move manager personally. Our pet movers give clients their office and cell numbers. Clients can communicate—even after business hours--using email or the app.

Clients choose from three service levels. (https://airanimal.com/pricing-pet-moves.cfm)

• VIP Door-to-Door is our most popular option. We include residential pickup and delivery at the destination, airport terminal services, commercial airline cargo charges and health certificate reviews.
• Pet Express works well for clients who can take their pet to the airport before they leave or pick up their pet at the destination airport. It includes residential pickup at origin or destination residential delivery, commercial airline cargo charges and health certificate reviews.
• Book & Fly is our self service option that works well for budget-minded clients. Book & Fly works best when a friend or family member delivers and picks up the pet on each end of the flight. The basic package includes commercial airline cargo charges, pre-flight checklist guide and health certificate reviews. Book & Fly clients deliver and pick-up their own pets at the airport cargo offices.

Like flights for people, pet moving costs are based on service level, concierge services requested, the weight of the pet inside the travel kennel and the length of the flight. We post our domestic  and international pricing online along with details about our service levels.

We’re all about the details, clear communication and getting your pet to your new home safely.

Don’t see the information you’re seeking on airanimal.com? Our intake coordinators are often available through LiveChat on the website. You can give us a call. If you have details about your upcoming relocation, request an estimate online.When you request an estimate, your pet mover will give you access to our new mobile app.

Hawaii Cuts Stateside Quarantine by 66%

Aloha! Beginning Aug. 31, 2018 the at-home mainland quarantine for dogs and cats entering Hawaii will be 30 days from the day the rabies antibody blood test (FAVN-OIE) reaches the testing lab. That’s down from 120 days.

The shorter time frame means veterinary appointments for the required additional vaccinations and parasite treatments must be completed more quickly. Turning the details over to one of our expert pet movers will reduce your stress, and our online app streamlines documentation. Our friend Tank traveled to Hawaii.

Please note Guam still requires a 120-day stateside at-home quarantine.

Hurricane Lane Halts Animal Transports to Hawaii

Delta Cargo extended the stop on all live animal transports to Honolulu (HNL), Kona (KOA), Lihue (LIH) and Kahului (OGG) through Monday, August 27 at 8 a.m. Delta Cargo is monitoring Hurricane Lane and will adjust the policy if needed. If your pet is scheduled to fly to Hawaii, please contact your pet mover. You may also check Delta Cargo's Alerts & News page.

UK Requires Pets on TOR

Even though the United Kingdom may have ruled your household goods are exempt from Her Majesty’s Value Added Tax, you must list your pet(s) because they may be subject to VAT.

As soon as you know your PCS post is to the UK, go online and complete a Transfer of Residence form listing household goods, cars and your pets. The UK will send you a TOR reference number.

Not having a TOR reference number will not prohibit your pet from entering the UK. But, you may have to pay VAT on arrival. If you do pay, you have 12 months to apply for reimbursement.